Once someone answers a question, or shares a detail – no one should have to do it again. Mash helps B2B revenue teams get accurate answers & information they need – when and where they need it. From disseminating product, technical, prospect/customer, training and tribal knowledge – to automating retention of new insights & changes as they happen.
Mash's agents help by –
– Automatically providing solutions, and surfacing relevant details (along w/ on-demand private answers)
– Scaling white-glove service – ghost-writing and/or automatically answering prospects/customers in Slack
– Building an accurate and always-updating knowledge-engine from all your tools & tribal conversations
– Meeting prep
– Pre & post sales handoffs
– Customer deep-dives.
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